FAQ

RING SIZING
  • Ring sizing is FREE with all orders from Swara Jewels. Please note that ring sizing may delay process 1 to 2 business days. We must be notified of any size change at payment. Notifying us later could result it process being further delayed.
  • Please note that some items may not be possible to size, such as eternity bands.
  • How to determine ring size:
    • Measure the circumference of the base of the appropriate finger. Measure to the nearest 1/16th of an inch or millimetre. One way you could do this is cut a 5 inch strip of paper and wrap it around the base of the appropriate finger. Place a mark where the paper overlaps. Then, measure the length from the outside end of the paper to the mark.
    • Compare the circumference of the finger you measure to the chart that we have provided.

Please do not hesitate to ask us if you have any questions.

LASER ENGRAVING

Swara Jewels offers laser engraving on jewelry. We engrave on the inside or outside of rings. Other jewelry may or may not be able to engrave upon. Laser engraving is free for all items over $500. Otherwise, a separate engraving package costs $10.59. Inscription may take around 2-3 working days and may delay an order’s regular handling time. Also, there may be a character limit depending on design. Contact us to request an inscription.

Feel free to contact us about any questions you have.

APPRAISAL CERTIFICATE
  • All items over $250 (before shipping) come with an Appraisal certificate FREE with the item graded to the GIA grading scale. Each certificate includes information about the 4 most significant characteristics of a diamond (the 4 C’s): color, clarity, cut, and carat weight. The certificate also includes a picture of the item and the appraised value.
CUSTOM ORDER
  • Although our extensive line of different design are chosen specifically for the online community and we try to make sure you get the best product from the lowest price, if you cannot find what you are looking for, we are manufacturers and can produce almost whatever you desire to perfectly suits your taste. We can take your jewelry visions and make them into realities. If you inevitably decide to make a custom order, we will list it on eBay and go through the transaction in that fashion.
    • Custom orders take longer than normal.
    • Getting custom orders fabricated by Swara Jewels saves you money and you can get exactly what you want!
    • GIA certificates are available.
PROMOTIONAL OFFER TERMS
  • Free complementary jewelry box for all items over $250.
  • Free gift for all items over $500.
  • Expert Appraisal for all items over $250.

To qualify for these gifts, it must be a single item purchase that passes the threshold of $250(not including shipping).

If your item is under the minimum amount, you can purchase the Appraisal certificate and jewelry box. The jewelry box costs $10. The Appraisal certificate costs $25.