COMPANY POLICY

                                 

Payment Policy

  • Swara Jewels is Paypal verified. Paypal is the fastest, easiest, and safest way to pay 
  • We accept Mastercard, Visa, American Express, Discover, and echeck through Paypal
  • Your payment is expected within 3 business days of buying an item. If for any reason you cannot pay within this timeframe, please let us know and we will try to accommodate your needs.
  • We will only ship to verified Paypal addresses
  • If you need to combine purchases, please notify us after buying your item(s).

Shipping Policy

Domestic

  • Insurance is included with ALL items, NO EXTRA CHARGE.
  • If you order multiple items, we can combine your shipments to save your money. Please notify us before or at payment.
  • Depending on your location, holidays, and weather, normal shipping can take anywhere between 3 to 8 business days.
  • If you wish to upgrade your shipping, a price chart is available. We must be notified of your desired upgrade prior to our shipment of your item.

***The shipping time does not include the time it takes to handle, which varies from item to item. Check the specific listing of the item you wish to buy to see the handling time***

Inernational

International buyers are responsible for taxes and customs duties in their own countries. Shipping transit times are estimated times given which do not include postal or customs delays. It is common for international delivery to take longer time due to delays in clearing customs, which is not in our control. ***Please note that we CANNOT mark the customs tag as “gift” or list the value below what you have paid for the merchandise. This is considered fraud and the violation of this policy can carry serious penalties and result in Swara Jewels losing international shipping privileges.***

Return Policy

  • 14-day 100% Money Back Guarantee- shipping to and back are NOT included
  • The item must be returned in condition it was sent in
  • The item cannot be damaged or subject to excessive wear
  • The item cannot be resized or altered by anyone other than Swara Jewels
  • The item cannot be engraved
  • Shipping and Insurance are non-refundable
  • Exchanges are also available during this period and follow the same policy
  • Buyer must notify Swara Jewels before returning an item. We must be notified within 14 days of receipt of the item
  • Special cases, where we may except a return or exchange after 14 days, are at Swara Jewel’s discretion.